Shipping and delivery information
UK DELIVERIES
Free of charge to UK addresses.
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INTERNATIONAL DELIVERIES
Shipping method
International Tracked (Europe): £8.50 (3-5 working days)
International Tracked (Worldwide): £12.50 (5-7 working days)
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Please be aware that when ordering for delivery outside of the UK your consignment may be subject to import duties/taxes and VAT, which are levied once the goods reach the country of destination. Any such charges levied in relation to customs clearance must be paid by you. It is accepted by you that Sylk has no control over additional charges in relation to customs clearance.
Sylk recommends that you check with your local customs officials or post office for more information regarding importation taxes/duties that may be applicable to your online order. You will be the importer of record and responsible for any import VAT and duty that needs to be paid. In addition, any charges for import clearance will be paid by you the customer.
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OUR RETURNS POLICY
We are committed to providing exceptional service and quality products. If for any reason you are dissatisfied with your purchase, or if you change your mind, we would love to hear from you within 14 days of receipt of your purchase and can offer a refund. Please email info@sylk.co.uk with your feedback and we promise to treat your concerns confidentially.
