Shipping and delivery information

UK deliveries

FREE SHIPPING for all orders over £35.

Orders are dispatched within 24 hours of receipt, Monday to Friday.

Shipping method Cost Delivery timescale
Royal Mail 2nd Class £2.95 3-5 days
Royal Mail 1st Class £3.75 1-2 days
Tracked and signed £5.50 1-2 days

Deliveries outside the United Kingdom

Please be aware that when ordering for delivery outside of the UK your consignment may be subject to import duties/taxes and VAT, which are levied once the goods reach the country of destination. Any such charges levied in relation to customs clearance must be paid by you. It is accepted by you that Sylk has no control over additional charges in relation to customs clearance. Sylk recommends that you check with your local customs officials or post office for more information regarding importation taxes/duties that may be applicable to your online order. You will be the importer of record and responsible for any import VAT and duty that needs to be paid. In addition, any charges for import clearance will be paid by you the customer.

Shipping method Cost Delivery timescales vary according to destination
Standard International Delivery £8.00 Untracked
Tracked International Delivery £12.00 Tracked

Our Returns Policy

We are committed to providing exceptional service and quality products. If for any reason you are dissatisfied with your purchase, or if you change your mind, we would love to hear from you within 14 days of receipt of your purchase and can offer a refund. Please email [email protected] with your feedback and we promise to treat your concerns confidentially.